Please feel free to call our factory if you have questions on warranty or technical service. We have specialists available Monday through Friday from 8am to 5pm EST to answer your questions.

For warranty issues:
Cheryl Williamson, 800.748.0423 ext. 120 or cwilliamson@glastender.com

For Technical service:
Chuck Tetsworth, 800.748.0423 ext. 144 or ctetsworth@glastender.com

For Parts and Technical service:
David Moore, 800.748.0423 ext. 145 or dmoore@glastender.com

We have included a copy of our Warranty Policy which can be downloaded by following the link below, you will also find the link to our Warranty Claim Form which must accompany returned items. The claim form requires Adobe® Acrobat Reader®.

Warranty Policy

Download a Warranty Claim Form

Customer Freight Responsibilities